COVID-19 Update – Re-opening of our Etruria Showroom

Dear Customer                    

 COVID-19 Update

Following the recent UK Government announcements and after careful consideration, Supercraft Windows have taken the decision to commence our operations and re-open our Etruria showroom with effect from Monday 1st June.

In this difficult time, we will continue to prioritise the health of our team, both internal colleagues and external partners and our customers. We have carried out a COVID-19 risk assessment and are implementing procedures so that we can fully comply with the government’s guidance on managing the risk of COVID-19.

Our operations will be limited to start with to ensure we stay COVID-19 secure; we will have some employees working from home and our suppliers are working at reduced capacity. Safe home visits for service, installation and surveys will be carried out using the guidance issued by UK Government – Working safely during COVID-19 in other people’s homes. No work will be carried out in a household which is self-isolating or where an individual is shielding. Customers will be contacted prior to a visit to discuss how the work will be carried out to manage the risk of COVID-19.  

Thank you to everyone who has supported our business in this difficult time, and for your patience and understanding over the last few weeks.

Yours faithfully

Fab Mogadam

Managing Director

Supercraft Windows

COVID-19 Update – 12 May 2020 – Temporary Business Closure Continues

Dear Customer

COVID-19 Update – 12th May 2020

Following the recent UK Government announcements and guidance issued we have reviewed our situation and have decided that unfortunately, we must continue to temporarily close most parts of our business in order to help tackle COVID-19.

In this difficult time, we must continue to prioritise the health of our team, both internal colleagues and external partners, and our customers. We must also follow the guidance from the UK Government relating to Social Distancing. But we have noted the guidance issued on 11 May – Working safely during Covid-19 in other people’s homes, and this does provide us with the basis of restarting our installations and surveys. In particular installations such as roofs, could be started very soon and we are currently reviewing these contracts.

We will continue to update you as we look to restart our installations and other operations. Our showroom remains closed.

We are still taking orders and providing quotes and would like to thank those of you who have placed an order with us.

Thank you to everyone who has supported our business in this difficult time, and for your patience and understanding over the last few weeks.

Yours faithfully

Supercraft Team

COVID-19 Update 2: Temporary Business Continues

Dear Customers,

Following on from our previous update and due to the continued advice from the Government regarding COVID-19, as well as closures within our supply chain, Supercraft Windows will remain closed and our deliveries remain suspended. The safety of our employees and customers is of paramount importance to us, so please accept our apologies for any inconvenience caused during this period.

At this time, we do not have a set date for when business will be returning to normal, but we are following government guidance carefully and will advise as soon as we have any further updates. Our emails will continue to be monitored, so please get in touch if you have any questions.

We would like to continue to thank you for your patience during this difficult and challenging time, and we look forward to working together as soon as possible.

Best Regards,

The Supercraft Team

COVID-19 Update: Temporary Business Closure

Dear Customer

COVID-19 Update: Temporary Business Closure

Following the UK Government announcement on Monday 23rd March, we unfortunately find ourselves in a situation where our business must temporarily close in order to help tackle COVID-19.

In this difficult time, we must continue to prioritise the health of our team, both internal colleagues and external partners and our customers. We must also follow the guidance from the UK Government, relating to Social Distancing, Self-Isolation, and also the restriction of movement.

It is therefore with great regret that we must inform you that our business is now temporarily closed as of Tuesday 24th of March for an initial period of 3 weeks. We will continue to review the situation as things unfold. 

As of now, all outstanding orders and installations have been placed on hold. Once the situation changes, we will look to begin installations and delivering product as soon as it is considered safe to do so.

I hope you all appreciate and understand our reasons for taking this unfortunate but important decision.

Yours faithfully

 

Fab Mogadam

Managing Director

Supercraft Windows

COVID-19 Supercraft Operational Update.

To all of our valued customers,

Supercraft is currently operating as normal and has not been affected by the current issues relating to COVID-19.
All installations are currently on schedule.

Should anything change, you will be notified immediately.

Thank you for your continued support.

Best wishes

The Supercraft Team

Conservatory Installation Showcase From Our Happy Customer

Here at Supercraft Windows, customer satisfaction is at the heart of our ethos. One of our recent happy customers has put together a fantastic video showcasing the installation of their brand new Supercraft conservatory.

The video displays the early stages of the installation process, showing the conservatory being built from the ground up by our professional installers, then finally exhibiting the finished product in all of its magnificence.

If you’re interested in your own Supercraft conservatory, give our team a call on 01782 266 488 or Contact Us to discuss our options.

Secure Your Home With A Rockdoor

Did you know that nearly 70% of all burglaries involve breaking in through either your front or your back door? The entry doors are the weakest spot to your home. However, with a Rock Door this needn’t be the case. Rock Doors are inherently stronger than traditional doors in part due to their composite nature – strength, beauty and thermal efficiency blended together. However, they are also highly secure because of their nickel-coated solid brass hook locks which slide into steel keeps that run the full length of the door’s outer frame. They simply cannot be forced open.

If you’re looking to secure your home, do so with Supercraft’s Rock Doors – see the range today by calling 01782 26648, or Contact Us.

Add Value And Space Without Conservatory

Not everyone loves a conservatory. However, we all love extra space and we want to know that this is usable all year round, versatile, and going to add value to our home. That is why Supercraft not only design and install conservatories and orangeries, but also have another highly popular option: The Solid Roof Extension. With the side walls similar to that of a Conservatory or Orangery, you can opt to have a Bespoke Solid Roof with the perfect balance of sky lights, solid panels, and electric lighting. The result is a room that is a true part of your home 365 days a year, much more permanent looking, and a seamless addition to your home.

 

Continue reading “Add Value And Space Without Conservatory”