Following the recent UK Government announcements and after careful consideration, Supercraft Windows have taken the decision to commence our operations and re-open our Etruria showroom with effect from Monday 1st June.
In this difficult time, we will continue to prioritise the health of our team, both internal colleagues and external partners and our customers. We have carried out a COVID-19 risk assessment and are implementing procedures so that we can fully comply with the government’s guidance on managing the risk of COVID-19.
Our operations will be limited to start with to ensure we stay COVID-19 secure; we will have some employees working from home and our suppliers are working at reduced capacity. Safe home visits for service, installation and surveys will be carried out using the guidance issued by UK Government – Working safely during COVID-19 in other people’s homes. No work will be carried out in a household which is self-isolating or where an individual is shielding. Customers will be contacted prior to a visit to discuss how the work will be carried out to manage the risk of COVID-19.
Thank you to everyone who has supported our business in this difficult time, and for your patience and understanding over the last few weeks.